CUSTOMER CARE 

via Call: 042-32500622

via e-mail: customercare@servis.com

Operational Days: Monday – Saturday

Operational Hours: 9:00 AM – 8:00 PM

Response Time: 24 – 48 Working Hours (excluding holidays)

EXCHANGE

• For exchange - please contact our customer care department via helpline/Email mentioned above within 48 hours.
•  Exchange will only be entertained within 30 days of purchase.
• You may exchange the size or color of the delivered goods at the nearest Company’s outlets on the production of the original invoice, provided the goods are unused and are packed in their original packing with all tags attached, unworn/undamaged condition and not altered.
• The store manager may refuse to accept any exchange at their discretion in the case above mentioned conditions are not met.
  In case of an article change, the company's outlet will recover the difference in cash against the sale if the value of the replaced item exceeds the original value.
• Items once purchased are non-refundable.
• In case of article change, company's outlet will recover the difference in cash against sale if the value of the replaced item exceeds the original value.
• Please note that No return/refund/exchange is allowed for items purchased on sale & discounts promotions.
• Company's decision regarding exchange will be final.
• Customer cannot demand online exclusive discount in retail shops.

CLAIM:

• For claims call customer service on 042-32500622
• Claims of defective articles will only be entertained within 30 days of purchase.
• Original cash receipt is required for Product claim.
• Company's decision regarding claims will be final.