Exchange Policy
We offer Free shipping above PKR. 2,500 all over Pakistan, which usually takes 5 to 7 working days.
Servis makes every effort to ensure that the product descriptions and photographs provided on this website are accurate and life-like. Whilst the reproduction of colors and styles contained in the photographs shown on this website are as accurate as image and photographic processing will allow, Servis cannot accept responsibility for slight variances in color or style.
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All the products are non-refundable.
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No exchange will be made for any products that are not in the same condition in which you received them, or that have been used beyond the mere opening of the product.
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Items bought on sale cannot be exchanged.
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Company's decision regarding exchange will be final.
EXCHANGE:
OPTION 1
Customer can exchange the product from nearest servis outlet.
The company's outlet will recover the difference in cash against sale if the value of the replaced item exceeds the original value.
OPTION 2
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:
Servis ware house
26-km Multan Road Near Shamshad House PTCL Exchange, Lahore.
Contact Number: 03113991181
Contact our customer service if you wish to send the items through courier. Exchange of item will only be allowed if:
- The customer has submitted a request for exchange via phone call, Facebook messenger/ website within 7 working days of receipt of the purchased item
- Upon acceptance of request for exchange, the customer will be notified by our customer representative.
- Carefully repack the merchandise making sure all tags are intact, the product is unused, and the receipt is included..
Repacking Process is as follows:
- Put the product in its original box and wrap in a polythene bag, properly.
- Paste the address slip on the wrapped product and send it to:
Shoe Box Warehouse
26-km Multan Road Near Shamshad House PTCL Exchange, Lahore.